Effective Date: 1/01/2025
At Your Service Garage Doors, Windows & Doors LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and safeguard your personal information when you interact with our website https://atyourservicefla.com and related services.
1. Information We Collect
a. Information You Provide to Us
When you use our website or contact us, we may collect:
- Name
- Email address
- Phone number
- Service address
- Details about your garage doors, windows, or doors
- Any other information you provide in messages or service request forms
b. Information Collected Automatically
We may collect certain information automatically, including:
- IP address
- Browser type
- Pages visited
- Time spent on our site
- Referring website
- Device and operating system information
This is collected using cookies and similar technologies to improve functionality and analyze usage.
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Schedule service appointments
- Respond to inquiries or service requests
- Improve our website and customer experience
- Send important updates or promotional materials (with opt-out options)
- Comply with legal obligations
3. Sharing Your Information
We donot sell your personal information. We may share your information with:
- Trusted service providers (e.g., dispatch software, payment processors)
- Marketing or analytics tools (e.g., Google Analytics)
- Legal authorities, when required by law or to protect our rights
All third parties are obligated to use your data securely and only for the purposes intended.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Enable website features (e.g., scheduling or quote forms)
- Monitor site traffic and performance
You may disable cookies through your browser settings, but some features may not work properly.
5. Data Security
We implement commercially reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure.
6. Your Choices and Rights
You may:
- Request access to your data
- Ask us to update or delete your information
- Unsubscribe from marketing emails using the opt-out link
To make any such request, please contact us at info@aysgaragedoors.com.
7. Third-Party Links
Our site may link to external websites (e.g., product manufacturers, financing options). We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the new effective date.
SMS Privacy Policy
This policy explains how At Your Service Garage Doors, Windows and Doors handles information collected through its SMS program.
1. Service Description
When you sign up for SMS, we collect your contact information in order to provide you with the following:
- Appointment confirmations: Confirmations and day-of reminders for visits.
- Account notifications: Receipts, payment confirmations, and other account-related notices.
- Estimate replies: Quotes, scope details, and follow-up scheduling after you request an estimate.
- Project updates: Status messages while a service is underway or rescheduled.
- Scheduling updates: Arrival windows, weather-driven reschedules, and day-of confirmations.
- Promotional: Special deals, limited-time discounts, or new service announcements.
- Program frequency: You can expect to receive 5-10 messages per month from us. Carriers are not liable for delayed or undelivered messages.
2. Information Collected
We collect the information necessary to deliver an SMS, gathered through the opt-in form on this page which includes your name, mobile phone number, email address (optional), and your consent to receive messages.
3. How We Use It
We use this information to send you the SMS messages you opted in to receive and to respond to support requests you initiate.
4. Consent and Opt-Out
Consent is not a condition of purchase. You may opt out at any time by replying STOP to any message you receive from this program.
5. Retention and Security
We retain your information only as long as necessary to operate the SMS program and as permitted by law.
6. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
At Your Service Garage Doors, Windows & Doors LLC
Website: https://atyourservicefla.com
Email: info@aysgaragedoors.com
Phone: 561-846-2378
Mailing Address: 613 Industrial St. Lake Worth, Fl. 33461
